Salesforce has announced a new release of Agentforce, which provides a platform for building, deploying, and controlling agents to power the agentic enterprise, with Slack as the front end.
The new release, Agentforce 360, aims to give teams the fastest path from AI prototypes to production-scale agents, according to the company.
Customers are not currently getting value from their AI investments, they are stuck in what I call ‘pilot purgatory’.
Salesforce president and chief engineering officer Srinivas Tallapragada said that Agentforce 360 unites humans, agents, apps, and data, and will be showcased at the company’s annual Dreamforce conference.
Author's summary: Salesforce updates Agentforce with new features.