Reframing Pharmacy Benefits in Senior Living
For senior living leaders, pharmacy benefit management has become a key factor in improving care, reducing staff burden, and strengthening operational performance.
Traditionally, pharmacy benefit management has been treated as a fixed component of operations, often handled by a third party and built into legacy systems. However, with residents having increasingly complex needs, this approach is becoming outdated.
The Pressure of Rising Complexity
Today's residents are more medically complex, reliant on medications, and cost-sensitive than ever before. Meanwhile, frontline staff are overworked, families demand more transparency, and operators face pressure to balance outcomes with efficiency.
The way medications are accessed, approved, and reimbursed can no longer sit quietly in the background.
Author's summary: Pharmacy benefit management is crucial for senior living care.